RETURNS

Have you ordered too many or the wrong products, or have you received incorrect items?
No problem, you can simply return these to us.

But please, always follow the below return instructions and read our return terms & conditions.

WHY ARE YOU RETURNING THE PRODUCTS?

RETURN TERMS & CONDITIONS

  • The buyer is obliged to check the delivered products immediately after receiving them. Any defects found must be notified to Solarclarity within the first 8 days after receiving the goods.
    Please do so by sending an email to: sales@solarclarity.nl
  • Urgent deliveries of replacement goods are only possible if you have notified Solarclarity within the first 24 hours after receiving the goods.
  • Return of products is only possible if the item is unopened, in it’s original packaging and not damaged. Also, the original invoice is requested.
  • Products from our bargain corner cannot be returned.
  • If we need to check or re-count your shipment, Solarclarity charges 10% restocking charge.
  • You are responsible for the shipping fee of your return. In case of an unprecedented shipment, Solarclarity may charge you for this.